In hotels, residences, and companies, it’s quite common for the front desk to handle receiving or delivering parcels on behalf of guests, suppliers, or employees. But when legal responsibility comes into play, it’s crucial to have a signed authorization that clearly allows the pickup or temporary storage of the parcel.
With FastReplySignature, this process becomes digital, traceable, and error-proof.
- Instant sending of personalized authorization forms via smartphone
- Guided, user-friendly electronic signature, even for non-digital users
- Automatic storage and quick access to the signed document
📌 Interview – Giulia, Receptionist at a 4-Star Hotel in Milan, Speaks Out
We asked Giulia, a receptionist at a business hotel in central Milan, what parcel handling was like before and after introducing FastReplySignature.
What was it like before?
“We managed everything on paper: guests would leave us handwritten authorizations or ask us to collect parcels for them. But it was chaos. Signatures were often incomplete or illegible, and every document had to be printed, scanned, archived… A waste of time and a risk for the hotel.”
And today, with digital signatures?
“At the front desk, we just select the right template, enter the guest’s name, and in a few seconds, we send the authorization via WhatsApp or email. The guest signs from their phone, without downloading anything. The signed file lands immediately in our reserved area. Easy, fast, and if there’s an inspection, we have everything documented.”
What advantages have you noticed?
“We save paper and time. But above all, we’re sure that every parcel pickup authorization is formally correct, signed, and properly recorded. And that protects us a lot.”
✅ Main Benefits for Hotels and Offices
- Digital management of authorizations: no more printing, signing, and filing paper forms.
- Legally valid electronic signature, even from smartphones.
- Organized, traceable archive always accessible.
- Modern experience for guests and employees, who perceive efficiency and care.
Want to simplify how you manage authorizations in your business too? Discover how FastReplySignature can help: request your free demo now.
