A highly active and popular diving center owner approached us with the need to simplify and expedite the process of collecting customer data and liability waivers.

Before participating in any underwater activities at the center, each diver must sign a liability waiver. This document outlines their commitment to adhere to the diving conditions and program, as well as informs them of potential risks associated with underwater activities. The waiver also requires divers to declare their certifications, physical fitness, number of dives completed, and other pertinent information crucial for the diving center.

Previously, the process of obtaining these liability waivers was cumbersome for our client in terms of time and paper usage. It involved printing and manually signing waivers before each dive, followed by physical archiving of signed documents.

To streamline this waiver collection process was a top priority for the client.

FastReplySignature completely transformed how the diving center obtains liability waivers from divers. Our client easily created a personalized waiver document and now emails it to participants before each dive excursion. Divers access the document via their smartphones, provide the required information, and electronically sign it, thereby agreeing to the terms and conditions.

This remote signing solution has allowed our client to receive waivers from each participant before diving sessions, significantly reducing the time spent on on-site paperwork and cutting down on printing costs.

Besides enhancing internal efficiency, the diving center has greatly improved the customer experience, enabling divers to manage formalities conveniently from home.

Moreover, the diving center now benefits from a secure and easily accessible digital archive where all signed waivers are automatically stored.

Thanks to this advanced solution, our client can focus more on providing an unforgettable and safe diving experience, knowing that FastReplySignature has revolutionized waiver management and streamlined business processes.

Customer satisfaction remains a top priority, and with FastReplySignature, the diving center can offer even more efficient and effective service.